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2020.06.03

"Sukima Switch TOUR2019-2020 POPMAN'S CARNIVAL vol.2" Important Notice

In view of the basic policy for measures against new coronavirus infections and the current spread of infection
We will inform you of the transfer schedule for the Kyushu and Aichi performances that was postponed in the following schedule.
Your ticket will be valid for each performance.
If you are unfortunately unable to attend the transfer performance, we will refund you below.
We appreciate your understanding and cooperation.


★ December 12th (April 17st) Ai Plaza Toyohashi performance
Transfer performance schedule: February 25, 2021 (Thursday / holiday) Ai Plaza Toyohashi OPEN / START 2: 11/17: 30
* Only the opening time has changed.be careful.
* Your ticket (Ai Plaza Toyohashi performance on December 2019, 12 and April 17, 2020)
You can use it as it is at the transfer performance on February 2021, 2 (Thursday / holiday), so please take it with you.

<Refund information>
■受付期間:2020年6月8日(月)10:00~2020年7月31日(金)23:59</strong><br />
Please refund with the ticket agency you purchased.
If your ticket is lost or destroyed, or if you do not have a stub, we will not accept any refund.
Please note that refunds will not be given after the acceptance period has passed.
* Tickets will be resold only if there is a refund.The ticket resale date is scheduled for Saturday, November 11th.

[Customers who purchased tickets through the ticket agency]
◆ FC DELUXE advance reception, Sukima Switch HP advance reception, customers who purchased at eplus
・ If you receive a XNUMX-Eleven / FamilyMart, please complete the refund procedure at the store where you received it.
・ For those who receive delivery, please send the ticket to E Plus by special record mail.
・ Please check the chart below for details.
■ Refund method confirmation chart http://eplus.jp/refund2/
■ Inquiries Eplus: http://eplus.jp/qa/

◆ Customers who purchased with a Lawson ticket
During the refund period, if you purchase at Lawson, please bring your ticket to Lawson, and if you purchase at Ministop, please bring your ticket to the Ministop store.
Please apply for a refund from Loppi.
* Please note that you will not be able to complete the refund procedure after the refund period.
* Please note that no refund will be given if the ticket or various fee tickets are lost or destroyed.
■ Refund details site https://l-tike.com/oc/lt/haraimodoshi/
■ Inquiries Lawson Ticket: https://faq.l-tike.com/

◆ Customers who purchased at Ticket Pia
The refund method depends on the ticket receiving method and payment method.
Please check the refund method from the URL below.
http://t.pia.jp/guide/refund.html
■ Inquiries Ticket Pia: http://t.pia.jp/help/

[Customers who purchased at Ai Plaza Toyohashi]
Refunds will be provided at the hall window (6: 8-7: 31) from June 10th (Monday) to July 00st (Friday).
However, please note that June 6th (Monday) and July 15th (Monday) are closed days and cannot be accommodated.
■ Inquiries Ai Plaza Toyohashi TEL: 0532-46-7181 (10: 00-20: 00)

[Customers who purchased as a Jail House member]
■ Enclose a memo with your name, address, and phone number along with the ticket, and be sure to send it to the Jail House below by registered mail.
Please return it by July 7st (Friday).
After confirming the arrival of the ticket, we will deduct the return fee from the received price and refund it by registered mail.
■ Ticket return address: Jail House Co., Ltd. "461/8645 Sukima Switch Refund Section", 37-13 Daikancho, Higashi-ku, Nagoya 4-1
(Note) Please note that we cannot accept applications after the period.Also, if it is returned by other than simple registered mail,
Please note that the difference cannot be refunded.
■ Inquiries: Jail House 052-936-6041 (Weekdays 11: 00-15: 00)


★ February 2 (April 28) Civic Center Sears Home Yume Hall (Kumamoto Civic Center)
Transfer performance schedule: February 25, 2021 (Sun) Civic Center Sears Home Yume Hall (Kumamoto Civic Center) OPEN / START 2:21/18: 30
* Please keep your ticket with you as it can be used for the transfer performance as it is.

<Refund information>
■ Please note that the refund period varies depending on the ticket agency.

[Customers who purchased tickets through the ticket agency]
◆ FC DELUXE advance reception, Sukima Switch HP advance reception, customers who purchased at eplus
・ Refund period: 6/4 (Thursday) 10:00 to 6/30 (Tuesday) 23:59
・ Please check the refund method details from the address below.
■ Smartphone / PC] https://eplus.jp/refund2/
* Please note that refunds will not be possible after the refund acceptance period.

◆ Customers who purchased with Lawson tickets
・ Refund period: 6/4 (Thursday) 10:00 to 6/30 (Tuesday) 23:59
Bring your ticket and various fee tickets and refund at your nearest Lawson or Ministop store.
Please bring your ticket to Lawson or Ministop stores within the above refund period and apply for a refund at the in-store Loppi.
Refunds can be made at any convenience store where you have picked up your ticket.
If you haven't issued a ticket yet, please issue a ticket once at Lawson Ministop and then
Please apply for a refund at Loppi again.
■ Please check the URL below for the refund method.
http://l-tike.com/oc/lt/haraimodoshi/

-Notice to customers who perform "refund" procedures at Lawson Ministop- Regarding ticket refunds at night and early morning (around 21:6 to XNUMX:XNUMX)
As a crime prevention measure, we receive cooperation requests and guidance from the police, and cash in the cash register is restricted during the night and early morning hours.
Therefore, change may be insufficient at night / early morning and immediately before / after that.
Please avoid refunds at night and in the early morning.
Lawson Ticket / https://l-tike.com/contact/

◆ Customers who purchased at Ticket Pia
・ Refund period: 6/4 (Thursday) 10: 00-7 / 31 (Friday) 23:59

The procedure differs depending on the ticket collection method.
After confirming the customer's pick-up method
Please proceed to the explanation page of the relevant refund method from the following URL.
http://t.pia.jp/guide/refund.jsp
■ Inquiries: http://t.pia.jp/help/index.html
■ Ticket Pia http://pia.jp/

◆ Customers who purchased with a LINE ticket
・ Refund period: 6/4 (Thursday) 10:00 to 6/30 (Tuesday) 23:59
・ For refunds, you will receive a separate information from the talk screen of "LINE Ticket info", so please register the transfer destination within the specified period.
(Please note that refunds will not be available if you do not register within the period.)
Please note that the information will be sent to the holder, not the ticket purchaser, for a refund.
■ Please check here for details.
https://help2.line.me/ticketapp/web/categoryId/20005226/pc?lang=ja

[Customers purchased in Kyodo West Japan]
・ Refund period: Please mail by 6/30 (Tuesday).
・ Please return the target ticket to Kyodo West Japan by registered mail within the specified refund period.
At that time, please enclose a memo with the target ticket and desired refund information.
Desired refund information
① Your name
② Number of sheets
③ Bank name / branch name for which you wish to transfer the refund
④ Account number
⑤ Account holder (please specify both kanji and katakana.)
⑥ Telephone number that can be contacted
Ticket return address
〒810-8664
Kyodo West Japan "Sukima Switch Performance" Concert Ticket Refund Support Section
* No address required

■ Notes
・ Ticket return shipping fee and ticket refund fee will be borne by the customer.Please note.
・ We will not be able to respond after the refund period has expired.
・ Please be sure to insert the ticket with the stub and return it.Please note that refunds cannot be made by sending only the memo.
■ Contact information
Kyodo West Japan: 0570-09-2424
(Weekdays and Saturdays 11: 00-17: 00)

May 2020, 6 Office Augusta / Sukima Switch