Thank you for visiting “YAMAZAKI MASAYOSHI “ONE KNIGHT STAND TOUR 10” hosted by LuckyFM Ibaraki Broadcasting, which was held at Mito Civic Center GLOBIS Hall on Saturday, October 21st.

Regarding the above performances, since the content was different from what was originally planned, we will be offering ticket refunds to customers who wish to attend.

Therefore, we will refund the ticket price at each play guide you purchased, so please follow the procedure below.

■Regarding refund method and period

Refund period: November 11st (Wednesday) to November 1th (Thursday)

*We may not be able to respond to refunds beyond this period.If you wish to do so, please be sure to complete the procedure within the deadline.

<Customers who purchased at Masayoshi Yamazaki Official Fan Club BOOGIE HOUSE>　

Refund period: November 11st (Wednesday) 1:10 to November 00th (Thursday) 11:30

Refund methods differ depending on the ticket receiving method and payment method.

For details on refund methods, please check the refund method chart below.

http://eplus.jp/refund1/

Please check your situation by answering the questions.Find out the appropriate refund method.

Contact: E+ Information　http://eplus.jp/qa

<Customers who purchase from each play guide>

The method differs depending on the play guide you purchased, so please check the details below.

We will not be able to process your refund after the refund period has passed, so we apologize for the inconvenience, but please be sure to complete the procedure within the refund period.

★Customers purchasing at Mito Civic Center　

Refund period: November 11st (Wednesday) 1:10 to November 00th (Thursday) 11:30

Refunds will be issued at the Mito Civic Center counter.

Please bring your ticket stub with you when requesting a refund.

*If you are unable to come to the counter, please contact us at the number below.

<Inquiry>

Mito Civic Center 029-350-6060

Counter/telephone hours: Weekdays 9:00-20:00, Saturdays, Sundays, and holidays 9:00-17:00 (excluding closed days)

★Customers who purchased from Ibaraki Broadcasting's ticket sales system "Iba Ticket"　

Refund period: November 11st (Wednesday) 1:10 to November 00th (Thursday) 11:30

■Refund method ① For those who had paper tickets issued at FamilyMart

You can get a refund at the Family Mart where the ticket was issued.

Please hand your ticket to the cashier at the FamilyMart store where you issued the ticket to the cashier within the above refund period.

When handing over tickets, please let us know that you are requesting a refund due to a change in the performance.

【please note】

・Procedures cannot be processed at any store other than the one where the ticket was issued.Please check the ticket issuing store on the ticket.

・Refunds can only be made during the above period.Please make sure to refund within the period.

・If you are unable to go to the store where the ticket was issued, please contact the contact information below.

[Contact information] "Ibatomo Membership" FAQ: https://www.funity.jp/tickets/ibatk/login

Please contact us from "8. Inquiries" on this page.

 ■Refund method ② For those who purchased electronic tickets

“Ibatomo Membership” FAQ: https://www.funity.jp/tickets/ibatk/login

Please fill in the required information below from "8. Inquiries" on this page and send.

We will inform you about the refund method.

<Entry details>

・Specify that you would like a refund

・Enter the number of tickets you wish to refund

・Ticket purchaser's name (furigana)

・Telephone number and email address registered as Ibatomo member

・Select the inquiry item "Other"

★Customers who purchased with Lawson Ticket　

Refund period: November 11st (Wednesday) 1:10 to November 00th (Thursday) 11:30

Refunds will be accepted at the Lawson or Ministop store where you purchased the item.

*Customers who purchased via delivery will receive a refund at their local Lawson or Ministop store.

[Refund method] Please refer to the URL page below for details.

https://l-tike.com/oc/lt/haraimodoshi/

Inquiries: Lawson Ticket　https://faq.l-tike.com/

★Customers who purchased at Ticket Pia

Refund period: November 11st (Wednesday) 1:10 to November 00th (Thursday) 11:30

The procedure varies depending on the ticket collection method.

After confirming the customer's refund method, proceed to the explanation page of the relevant refund method from the following URL during the refund period.

http://t.pia.jp/guide/refund.html

*For inquiries, please use the "Frequently Asked Questions" section of the help page.

http://t.pia.jp/help/index.jsp

★Customers who purchased tickets through e-plus

<For those who issue tickets at convenience stores or receive delivery>

Refunds will be issued when tickets are returned to e-plus.

*Refunds cannot be made at convenience stores.

*This time, we will accept a refund even if you have already entered the venue but do not have the ticket stub (the tear-off part on the right side of the ticket).

Please check the refund details from the URL below and be sure to return it within the period.

◆Please be sure to return the ticket to e+.

https://eplus.jp/sf/refund2/b-type

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Return deadline: Must arrive by Thursday, November 2023, 11

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<For those who receive Smart Ticket>

Please download the ticket using the e-plus app and then apply.

*Refunds must be made by the customer.

Please complete the procedure by clicking the [Refund Application] button on the screen within the refund deadline.

*Refund requests cannot be canceled.

*This time, you will receive a refund even if you have already entered the venue and have already redeemed your smartphone ticket.

https://eplus.jp/sf/refund2/f-type

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払戻期間 　2023/11/01(水) 10:00 ～ 2023/11/30(木) 23:59まで
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★Customers who purchase Coop Deli tickets

Customers who purchase Coop Deli tickets will receive information via postcard.

Please wait for your arrival.

Inquiries: Coop Deli Tickets 0120-653-555 9:30-18:00 (Closed on Sundays and public holidays)

★Customers who purchase tickets at the Mito City Workers Welfare Service Center

Please contact us at the number below.

Mito City Workers Welfare Service Center: 029-233-1124 8:30-17:15 (excluding Saturdays, Sundays, and holidays)

★Customers who purchase tickets at Hitachinaka City Workers Welfare Service Center

Please contact us at the number below.

Hitachinaka City Workers Welfare Service Center: 029-271-0520 9:00-20:00 (closed on Mondays)

★Customers who purchased same-day tickets or elsewhere

Please contact us at the number below.

Ibaraki Broadcasting Event Division:

029-243-4111 10:00-17:00 (excluding Saturdays, Sundays, and holidays)

event@lucky-ibaraki.com

<Inquiries regarding this matter>

Ibaraki Broadcasting Event Division: 029-243-4111 10:00-17:00 (excluding Saturdays, Sundays, and holidays)

event@lucky-ibaraki.com