The organizer may change the operating rules due to operational reasons.
Regardless of the timing or method of announcement, please cooperate by following the instructions of the staff at the venue.

●About the performance

·Rain or shine. In the case of stormy weather such as a typhoon, the event may be canceled depending on the situation. If the event is canceled during the event, no refunds will be given.

・The show is scheduled to end at 19:30, but please note that this may change depending on the progress.

●About tickets

・Each admission ticket is valid for only one person.

・There will be no refunds due to performer cancellation.

・Pets are not allowed to enter. (Excluding guide dogs and assistance dogs)

・Resale of tickets for commercial purposes, listing at auctions, etc. is strictly prohibited. If a ticket or the right to purchase a ticket is resold or auctioned, the ticket will be invalidated. We are not responsible for any problems with tickets purchased through resale.

・There is a fee for elementary school students and older, and preschoolers can watch on their parents' laps. If a preschooler requires a seat, please purchase a separate ticket for the accompanying parent or guardian.

●About entering and leaving the venue

・It is prohibited to bring dangerous items into the venue. Prohibited items will be confiscated at the baggage check upon entry.

<Prohibited items>

・Pets (excluding guide dogs and service dogs)

·bottle

・Cooler box (cold bag is acceptable to prevent heatstroke)

・Tent/tarp/parasol/leisure sheet

・Explosives such as fireworks

・Alcohol (purchased outside the venue)

・Bicycles, skateboards, kickboards, etc.

・Unmanned aircraft such as drones, etc.

・Video camera, professional camera (with interchangeable lenses), telephoto lens, recording equipment, action camera/selfie stick

・Other items prohibited by law

- Crowds are expected after the event ends. Please cooperate with the regulated exit when leaving the venue.

●About the venue

・The organizer, venue, and performers are not responsible for any accidents or theft that occur inside or outside the venue. Please manage your baggage at your own risk.

・Those who do not follow the instructions of staff inside or outside the venue, or those who behave in a manner that is a nuisance to other visitors, may be forced to leave or be refused entry. In that case, tickets will not be refunded.

・Please note that videos and photos of the venue, including the audience seats, may be made public.

・Please be careful not to get drunk due to excessive drinking. If you are intoxicated, we may refuse the sale of alcohol or be forced to leave the venue.

・If you wish to smoke, please use the smoking area. Smoking is prohibited inside Fuji-Q Highland except in smoking areas.

・Sales and commercial activities are prohibited within the venue without the permission of the organizer.

・Please prepare rain gear (coat) and cold weather gear in case the weather changes. (Umbrellas are prohibited inside the venue)

・Use of various photographic auxiliary equipment (tripods, selfie sticks, etc.) is prohibited.

・You may bring a stroller, but please be sure to fold it up when it is crowded or in the live area.

・For customers with physical disabilities, we can guide you to viewing sukimas for wheelchairs and those accompanied by guide dogs/assistance dogs. In order to secure viewing sukima, if you have purchased a ticket, please contact us at least two weeks before the performance.
Sogo Tokyo 03-3405-9999
(Mon-Sat 12:00-13:00/16:00-19:00 *Excluding holidays)

●About food and drink

・Food and beverage booths will be set up within the venue. We expect it to be crowded at certain times of the day, so please avoid busy times and spread out your usage.

●About parking lot

・The parking lot of Conifer Forest is shared with Fuji-Q Highland (amusement park).
There is no dedicated parking lot for the concert.

・As many customers visit the amusement park on all concert days, the parking lot is expected to be crowded.

・If the parking lot is full, you may have to wait to enter, and you may not be able to arrive in time for the concert. Please note that in this case, there will be no refunds for concert tickets.

・On the day of the concert, there will be direct buses and special trains from various directions, as well as concert-specific buses and special trains that will be scheduled to coincide with your return time, so we recommend that you come by public transportation. .
We appreciate your cooperation in making this an enjoyable event for all customers.

●About cloakroom

・There are no coin lockers or cloakrooms within the event venue. Please manage your own luggage.