Precautions

<Notes on measures to prevent infection with the new coronavirus>

This performance will strive to prevent the spread of the new coronavirus infection by implementing countermeasures based on the guidelines from the government, government local governments and related organizations, and will take infection control measures so that customers can visit and view with confidence. We will do our best to manage the venue.
・Ticket fees will not be refunded unless the performance is canceled or postponed.
Please make a careful judgment before purchasing a ticket.
However, in the case of a positive judgment of the new coronavirus or designation of close contact, refunds may be provided exceptionally.
Please contact SOGO TOKYO (03-3405-9999).
If you do not follow these guidelines, we may take measures such as refusing admission or leaving the venue.At that time, the ticket price will not be refunded.
・In the future, performance information and precautions may be updated until just before the performance under the guidance of administrative agencies such as governments and local governments, so please check the official website and official SNS on the day of your visit.
・Please contact SOGO TOKYO (03-3405-9999) if you wish to change your companion registration.
・Personal information collected at the time of purchase may be shared with administrative agencies.In the unlikely event that personal information cannot be kept at the time of ticket purchase, we will keep the information at the personal information entry desk.In addition, we will keep the personal information we have received for one month after the performance, and will destroy it later.
● Upon admission
・When entering, the temperature will be measured with a non-contact thermometer and the hands will be disinfected before entering.
As a result of temperature measurement, if a fever of 37.5 ° C or higher is confirmed, or if any of the following applies, admission will be refused.
In addition, please check the temperature regularly from 3 days before the performance to the morning of the day.
① Those who have received a positive test for new coronavirus, those who are currently receiving instructions to wait at home from a doctor
② Those who have symptoms such as sore throat, headache, arthralgia, suffocation, cough, diarrhea, conjunctivitis, and dysgeusia.
③ Those who have been in close contact with a person who has been tested positive for the new coronavirus infection within the past 7 days and cannot prove the negative
④ Those who are suspected of having an infection in their family and who cannot prove negative
⑤ Those who have traveled to a country or region where the government has imposed immigration restrictions or an observation period after entering the country within the past 7 days, or who have had close contact with residents of the country and cannot prove a negative result.
⑥ Those who are drunk
⑦ Those who cannot keep personal information
⑧ Others who cannot follow the staff's instructions

● Thorough wearing a mask
Please wear a mask at all times when entering the venue and inside the venue.We recommend a non-woven mask.
Also, please bring a replacement mask so that you can replace the mask if it gets dirty.

*Regarding children wearing masks
In principle, preschool children are not required to wear a mask.
For children between the ages of 6 and 12, please wear a mask as much as possible.
However, if there is a risk of heatstroke, please remove it and pay attention to changes in your child's physical condition.

Please cooperate with downloading the new coronavirus contact confirmation application "COCOA".
Please install the new Coronavirus Contact Confirmation App (COCOA) released by the Ministry of Health, Labor and Welfare.You can be notified of possible contact with a person infected with the new coronavirus.Please install it on your smartphone and use it.
* Be sure to turn on Bluetooth on your smartphone.
[Google Play]
https://play.google.com/store/apps/details?id=jp.go.mhlw.covid19radar

[App Store]
https://apps.apple.com/jp/app/id1516764458

For more details on the application, please check the official website of the COCOA app.
https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/cocoa_00138.html


● Request for cooperation in infectious disease control at the venue
Thorough hand washing and disinfection
We will set up a disinfection and hand wash sukima at the venue.
Please use it diligently and cooperate with hand washing and disinfection.
Common sukimas such as toilets and sales floors are frequently disinfected.

Ensuring social distance
Avoid high-risk activities such as conversations at close range and large-scale actions as much as possible, and cooperate in ensuring a social distance so that people around you do not feel uncomfortable.
After the performance, you will be restricted from leaving, so please make a plan with plenty of time to reserve the return transportation.
The number of smoking areas in the audience seats will be limited at the entrance.In addition, conversation in the smoking area is prohibited.Thank you for your cooperation.
Please refrain from smoking in non-designated areas.

Information about eating and drinking
For eating and drinking, please cooperate in the designated eating and drinking area and silent meals at your own seat.
*Alcoholic beverages will be sold at the venue,
Please refrain from excessive consumption of alcoholic beverages at the venue as it may cause your body temperature to rise.



Prohibition of loud conversation and singing
High-risk acts such as loud conversation, singing, cheering, high five, etc.
Acts that cause discomfort to those around you are prohibited.


● Regarding venue management on the day
・ If the goods section is crowded on the day, numbered tickets may be distributed.Please purchase by mail order in advance as much as possible.
・ Individual gifts and flowers cannot be stored on the day of the event. * Even if it is sent directly to the venue, it will be refused.
・ Please be sure to keep your ticket for one month from the date of the event so that you can know your seat position.Please be careful when managing your tickets.
・ The management staff on the day may wear face shields, masks, and rubber gloves.
・Depending on the contents of the guidelines issued by the government and local governments in the future, it may be prohibited to consume alcoholic beverages in the venue.
・ If you find someone who is not feeling well or looks like that in the hall, we will ask the staff to speak to you, or the staff will speak to you.Doctors and nurses are waiting in the venue.
・ If any of the visitors to the venue are infected, please contact the nearest health center and the sponsor SOGO TOKYO (03-3405-9999Please also report to).
We ask for the understanding and cooperation of each and every customer in order to prevent infection and spread.


SHARE!