(As of May 2017.4.25, XNUMX) *If there are additional items, the updated items will be clearly displayed on this site.

• ◆Ticket
• Q: Where can I buy tickets?
• A: It can be purchased with each play guide.⇒Please refer here.
• Q: I haven't received the ticket I purchased for delivery collection.
• A: Please check the shipping time and contact the play guide you purchased.
• Q: I lost my ticket. What should I do?
• A: Tickets cannot be reissued under any circumstances. Please keep it in a safe place until the end of the concert.
• Q: After purchasing a ticket, I cannot go. Can I get a refund?
• A: Purchased tickets cannot be canceled or changed.
• Q: Can I enter even after the start time?
• A: You can enter anytime before the performance.
• Q: Is there an age limit?
• A: Pre-school children should be admitted within the seating area of ​​the accompanying guardian so as not to disturb other passengers. Tickets are required for elementary school students and above.
• ◆About the venue
• Q: Where is Conifer Forest located?
• A: Located on the site of Fuji-Q Highland. (Not in the amusement park zone)
• Q: Can I camp around the venue?
• A: Not possible on the premises of Fuji-Q Highland. Please use a campsite near you.
• Q: Can I go by car?
• A: There is no event parking lot. Please use the public transportation. Please refrain from arriving by car as much as possible as the surrounding roads may be congested.
• Q: What happens if it rains?
• A: It's raining. In case of typhoon or other stormy weather, it may be canceled. In case of cancellation during the concert, no refund will be given. Please note.
• Q: Can I use my umbrella when it rains?
• A: Be sure to bring kappa in case of rain.
  Please do not use an umbrella as it will bother other customers. We recommend bringing kappa.
• Q: Can I use a parasol?
• A: As with the umbrella, it cannot be used as it will bother other customers.
• Q: Can I bring in a tent or parasol?
• A: You cannot bring in a tent or parasol.
• Q: Is there a toilet?
• A: We will install a temporary toilet.
• Q: Can I leave my luggage at the venue?
• A: There are no coin lockers or cloakrooms in the audience. Please manage your luggage by yourself.
• Q: Are there seats for wheelchairs?
• A: If it is difficult to watch in your own seat, please use the wheelchair sukima. If you would like a wheelchair sukima, please contact SOGO TOKYO (03-3405-9999) in advance after purchasing tickets for all the people who will enter.
• Q: Can I bring food and drinks to the audience?
• A: You can eat and drink at your own seat.
• Q: Where can I buy food and drinks?
• A: There will be a dining area inside/outside the audience.
• Q: Can I shoot/record?
• A: Shooting and recording at the venue is prohibited in any case. Of course, shooting with a mobile phone is also strictly prohibited. All tapes and films will be confiscated (data will be erased) if detected, and we may be sent off if malicious.
• Q: Can I smoke in the venue?
• A: Smoking is prohibited in areas other than smoking areas.
• Q: What should I do if I feel sick in the venue?
• A: Doctors and nurses are stationed at the venue. If you are not in good physical condition, please do not overdo it and inform the staff nearby as soon as possible. Also, if you find a customer who seems to be sick in the vicinity, please inform the staff nearby.
• Q: May I bring my pet?
• A: Pets are not allowed to enter. We also do not store pets.
• ◆ Other
• Q: What is the scheduled time for the performance?
• A: It is scheduled for 19:30.
• Q: I would like to know the order of appearance...
• A: Regarding the order of appearance, we will look forward to it on the day. Thank you for your understanding.